Retreat & Training Cancellation Policy
Sound of Himalaya – Nepal
Last updated: [2025]
By booking a retreat or training with Sound of Himalaya, the participant agrees to the following cancellation and refund terms. These terms ensure fairness while accounting for the preparation, accommodation, and scheduling costs incurred in organizing each program.
Cancellation Terms (Refund Schedule)
30 days or more prior to arrival: 100% refund
14 to 29 days prior to arrival: 75% refund
7 to 13 days prior to arrival: 50% refund
3 to 6 days prior to arrival: 25% refund
1 to 2 days prior to arrival or no-show: 0% refund
Important Notes
Cancellations must be submitted in writing via email to: info@soundofhimalaya.com
The date of cancellation is considered the day the written notice is received by Sound of Himalaya.
Refunds will be processed to the original payment method, minus any transfer or transaction fees.
In the event of early departure from a retreat or training, no partial refunds will be issued.
We strongly recommend participants purchase travel and cancellation insurance to protect against unforeseen changes or emergencies.
Changes or Cancellations by Sound of Himalaya
In the rare case that a retreat or training must be cancelled by Sound of Himalaya (e.g., due to natural disaster, political instability, or minimum participant numbers not met), participants will be offered either:
A full refund, or
The option to transfer their booking to a future date.
Terms & Conditions of Sale
Sound of Himalaya – Nepal
Last updated: [2025]
These Terms & Conditions apply to all sales made through Sound of Himalaya, located in Nepal, including orders placed via quotation and invoicing. By confirming an order and completing payment, the customer agrees to the following terms:
1. Order Confirmation & Binding Agreement
Once a customer confirms a quotation and receives an invoice, a legally binding agreement is established between the customer and Sound of Himalaya, based in Nepal. By transferring the invoiced amount to our account, the customer acknowledges and accepts full responsibility for completing the purchase.
2. No Cancellations or Refunds After Payment
All sales are considered final and non-refundable once payment has been received. Due to the handcrafted and curated nature of our items (such as singing bowls), and the logistics of international shipping, we cannot accept cancellations, changes of mind, or refund requests after payment is made—regardless of changed personal circumstances or alternative sourcing arrangements made by the buyer.
3. Shipping and Delivery
Upon receipt of payment, Sound of Himalaya will begin preparing the goods for shipment to the agreed delivery address, including handling, packaging, and arranging international shipping where applicable. Any request to cancel after this stage is not possible due to the operational commitments already undertaken.
4. Customer Due Diligence
It is the customer’s responsibility to ensure their decision to order is final before confirming an invoice and sending payment. Any decision to source similar goods through third parties, friends, or future travel does not constitute valid grounds for cancellation or refund.
5. Exceptions – Damaged or Undelivered Goods
Refunds or replacements will only be considered under the following conditions:
Goods arrive clearly damaged (must be reported within 3 days of delivery with supporting photographic evidence), or
Sound of Himalaya is unable to supply the goods as agreed.
In such cases, the company may, at its sole discretion, offer a replacement or partial refund.
Business Information
Sound of Himalaya
Pokhara 23, Gandaki Province, Nepal
Email: info@soundofhimalaya.com
Website: www.soundofhimalaya.com
Note: We recommend customers review these terms carefully prior to placing an order. By proceeding with payment, you confirm your acceptance of these Terms & Conditions.